Frequently asked questions
What is SimpleTranslate Translation Workbench?
SimpleTranslate Translation Workbench is a Salesforce-native platform for managing multilingual metadata translation. It helps administrators and translation managers localize Salesforce environments at scale through bulk metadata and language translations, AI-enhanced suggestions, centralized translation hub, and approval workflows.
How much does Simple Translation Workbench cost?
SimpleTranslate offers three tiers: Free Edition (€0/month) for up to 50K tokens for non-production orgs, Professional License (€500/month or €5,000/year) with 1M tokens and professional support, and Enterprise License (custom pricing) with 24×7 enterprise support and dedicated account management. Annual plans save two months' fees.
What can I translate with SimpleTranslate?
SimpleTranslate focuses exclusively on Salesforce metadata translation, including custom labels, field names, object labels, help texts, picklist values, flows, and more. Not all metadata types are supported due to Salesforce limitations.
How does version control work in SimpleTranslate?
SimpleTranslate includes powerful version control with delta detection that highlights what's changed since your last translation. This helps you focus translation efforts only on new or modified elements, saving time and ensuring consistency across your Salesforce org updates.
What are SimpleT AI Components?
SimpleT AI Components are plug-and-play Lightning Web Components (LWCs) built natively for Salesforce. They bring AI into your Salesforce Platform without complex setup. Components include ST AgentAI, ST RecordAI, ST FileAI, ST EmailAI, ST CaseCommentAI, ST TranslateAI, ST DetectLanguageAI, ST PromptBuilder, and ST AI Service.
Which AI models can I use with SimpleT AI Components?
SimpleT AI Components support BYO-LLM (Bring Your Own Language Model) for €10/month or €100/year for 1,000 AI requests/month, and LLM-included licenses for €20/month or €200/year for 1,000 AI requests/month (includes SimpleT predefined models such as OpenAI 4.1mini).
How do I purchase SimpleT AI Components?
To purchase SimpleT AI Components: Log in to the SimpleT app, go to your Dashboard, open Company Information, select the Billing tab, and choose your plan (Free, Monthly, Yearly). Enterprise customers should contact sales for custom pricing and SLA.
What is the difference between ST RecordAI and ST FileAI?
ST RecordAI optimizes record-level data (Leads, Cases, Opportunities) and provides AI-generated summaries, translations, and classifications, while ST FileAI analyzes uploaded documents (PDFs, contracts, CVs), extracts insights, and links them to records.
Is my data secure with SimpleT solutions?
Yes, your data is secure with SimpleT solutions. Security measures include end-to-end encryption, role-based access controls, ISO 27001-aligned practices, secure application firewalls, and comprehensive audit trails. Data is stored in Google Cloud EU regions with GDPR compliance.
Can I use SimpleTranslate and SimpleT AI Components together?
Absolutely! Use SimpleTranslate to translate Salesforce UI metadata (labels, fields, picklists) and SimpleT AI Components to clean, structure, optimize, and translate business record data (Knowledge Articles, Cases, Emails).