Frequently asked questions
What is SimpleT and how can it help my business?
SimpleT brings AI-powered automation and translation to Salesforce. We offer SimpleTranslate for metadata/data translation and AI Components for intelligent automation. Everything works natively in Salesforce with zero external tools.
How quickly can I start using SimpleT?
Sign up and get started in minutes! You'll instantly receive 50,000 tokens (~10,000 words) monthly. Just connect your Salesforce org via OAuth and start translating - no code required.
Which AI models and translation engines does SimpleT support?
We support Google Translate, DeepL, AWS Translate, and AI models from OpenAI, Anthropic, and DeepSeek. Choose between bringing your own LLM or using our predefined models.
What's included in each pricing plan?
Free: €0/month (50K tokens, 200 AI requests). Professional: €500/month (1M tokens, unlimited users). AI Components: €10-20/month. Enterprise: Custom pricing with dedicated support. Save 1 month with annual plans!
Is my data safe with SimpleT?
Yes! We're ISO 27001:2022 certified and GDPR compliant. Data is encrypted (AES-256, TLS 1.3) and hosted on Google Cloud EU. We never train AI models on your data without permission.
Can SimpleT integrate with Salesforce and other platforms?
Absolutely! Built natively for Salesforce with Lightning Components, Flows, and Apex. Supports CI/CD pipelines and connects with Stripe, Google Cloud, Firebase, and more.
What support options are available if I need help?
Free users get documentation and forums. Professional/Enterprise customers receive priority support (8-72hr response times). Available Mon-Fri, 9:00-18:00 CET at support@simpletranslate.io.
How do tokens and AI requests work?
1 token ≈ 0.2 words. Free: 50K tokens/month. Professional: 1M tokens/month. AI requests count per API call. Usage resets monthly with notifications before limits.